Dodge - Journey Fwd - Workshop Manual - 2011 - 2011

Factory Workshop Manual Make Dodge Model Journey Fwd Engine and year L4-2.4L (2011) Please navigate through the PDF using the options provided by OnlyManuals.com on the sidebar. This manual was submitted by Anonymous Date 1st January 2018 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > Customer Interest for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C ATC/MTC Modules Lose Configuration Control Module HVAC: Customer Interest A/C - ATC/MTC Modules Lose Configuration NUMBER: 24-003-11 GROUP: Heating & Air Conditioning DATE: February 24, 2011 THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-022. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: HVAC Control Module OVERVIEW: This bulletin involves selectively erasing and reprogramming the Automatic Temperature Control Module (ATC) or Manual Temperature Control Module (MTC) with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to vehicles equipped with a 2.4L or 3.6L engines (sales code ED3 or ERB) built between November 25, 2010 (MDH 1125XX) and December 18, 2010 (MDH 1218XX). SYMPTOM/CONDITION: The ATC/MTC controller may loose it configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every 2 seconds and updated it, if the last data saved in memory is different from what is being received on the CAN bus to correct this issue. Updating the ATC/MTC software will correct these condition. DIAGNOSIS: Using a Scan Tool (wiTECH(TM)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all HVAC system is functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin. If the above condition is present, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Using the wiTECH Diagnostic Application for flashing a ATC/MTC is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS". This will open the Welcome to wiTECH Help screen were help topics can be selected. a. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 2. Cycle the ignition switch. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > Customer Interest for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C ATC/MTC Modules Lose Configuration > Page 12 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration Control Module HVAC: All Technical Service Bulletins A/C - ATC/MTC Modules Lose Configuration NUMBER: 24-003-11 GROUP: Heating & Air Conditioning DATE: February 24, 2011 THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-022. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: HVAC Control Module OVERVIEW: This bulletin involves selectively erasing and reprogramming the Automatic Temperature Control Module (ATC) or Manual Temperature Control Module (MTC) with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to vehicles equipped with a 2.4L or 3.6L engines (sales code ED3 or ERB) built between November 25, 2010 (MDH 1125XX) and December 18, 2010 (MDH 1218XX). SYMPTOM/CONDITION: The ATC/MTC controller may loose it configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every 2 seconds and updated it, if the last data saved in memory is different from what is being received on the CAN bus to correct this issue. Updating the ATC/MTC software will correct these condition. DIAGNOSIS: Using a Scan Tool (wiTECH(TM)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all HVAC system is functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin. If the above condition is present, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Using the wiTECH Diagnostic Application for flashing a ATC/MTC is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS". This will open the Welcome to wiTECH Help screen were help topics can be selected. a. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 2. Cycle the ignition switch. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration > Page 18 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > Customer Interest for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Instrument Panel Control Module: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > Customer Interest for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 28 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Instrument Panel Control Module: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 34 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: Customer Interest Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 44 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: All Technical Service Bulletins Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 50 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Powertrain Management > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: Customer Interest Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Powertrain Management > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 61 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Powertrain Management > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: All Technical Service Bulletins Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Powertrain Management > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 67 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > Customer Interest for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Relays and Modules - Starting and Charging: Customer Interest Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > Customer Interest for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 76 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > By Symptom for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Relays and Modules - Starting and Charging: By Symptom Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > By Symptom for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 82 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > All Technical Service Bulletins for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Relays and Modules - Starting and Charging: All Technical Service Bulletins Starting System Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Relays and Modules > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > All Technical Service Bulletins for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 88 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Alignment > System Information > Specifications Alignment: Specifications All Except Export Export WHEEL ALIGNMENT All specifications are given in degrees. All wheel alignments are to be set with the vehicle at curb height. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Tune-up and Engine Performance Checks > System Information > Service Precautions Tune-up and Engine Performance Checks: Service Precautions TUNE-UP SERVICE PRECAUTIONS - Tag or mark vacuum hoses before disconnecting them. After completing a job, double check that the vacuum hoses are properly connected. - To disconnect vacuum hoses, pull on the end, not the middle of the hose. - To pull apart electrical connectors, pull on the connector itself, not the wires. - Before disconnecting pressurized fuel lines, always perform Fuel Pressure Release procedure in order to reduce the risk of fire and personal injury. - When replacing fuel filters, always check all affected lines and fittings for leaks. - Never drain or store gasoline or diesel fuel in an open container, due to the possibility of fire or explosion. To prevent serious burns: Avoid contact with hot metal parts. - Do not remove the radiator cap when the engine is hot. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Tune-up and Engine Performance Checks > System Information > Service Precautions > Page 96 - Before servicing the vehicle: Protect fenders, upholstery and carpeting with appropriate covers. - Take caution that keys, buckles, or buttons do not scratch paint. - Do not operate the engine indoors without proper ventilation. - Do not smoke while working on the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Filters > Cabin Air Filter > Component Information > Service and Repair Cabin Air Filter: Service and Repair Particulate Air Filter Removal Warning: Disable the airbag system before attempting any steering wheel, steering column or instrument panel component diagnosis or service. Disconnect and isolate the negative battery (ground) cable, then wait two minutes for the airbag system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the airbag system. Failure to follow these instructions may result in accidental airbag deployment and possible serious or fatal injury. Warning: Always make sure the A/C-heater system is turned off and the ignition switch is in the OFF position prior to servicing the particulate air filter. Never place finger or other objects into the filter opening of the HVAC housing. Failure to follow this warning may result in serious injury. Note: LHD model shown in illustrations. RHD model similar. Note: Illustration shown with instrument panel removed for clarity. 1. Remove the glove box. 2. Disengage the two retaining tabs (1) that secure the particulate air filter cover (2) to the passenger side of the HVAC housing (3) and remove the cover. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Filters > Cabin Air Filter > Component Information > Service and Repair > Page 101 3. Remove the particulate air filter (1) from the HVAC housing (2) by pulling the filter element straight out of the housing. Installation Note: The particulate air filter is labeled with an arrow to indicate air flow direction through the filter. Make sure to properly install the particulate air filter. Failure to properly install the filter will result in the need to replace the filter sooner than required by design. Note: LHD model shown in illustrations. RHD model similar. 1. Install the particulate air filter (1) into the filter opening in the HVAC housing (2). Insert the particulate air filter directly into the housing with the arrow on the filter pointing to the floor. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Filters > Cabin Air Filter > Component Information > Service and Repair > Page 102 2. Position the particulate air filter cover (2) to the HVAC housing (3) and engage the two retaining tabs (1) that secure the cover to the housing. Make sure the retaining tabs are fully engaged. 3. Install the glove box bin. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Hoses > System Information > Service Precautions Hoses: Service Precautions SERVICE PRECAUTIONS To prevent vehicle damage, always observe the following precautions: After servicing a hose, check for leaks before and after test driving the vehicle. - Always use the correct size hose. Do not use standard sized hose in place of metric hose or vice versa. Always use the correct type of hose. Never use vacuum hose in place of fuel hose. Never use heater hose in place of PCV hose. - When replacing hoses which are attached to the engine on one end and the frame or body on the other end, always leave sufficient length to compensate for engine movement (from torque). Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Brake Fluid > Component Information > Specifications Brake Fluid: Specifications MOPAR DOT 3, SAE J1703 or equivalent should be used. If DOT 3 brake fluid is not available, then DOT 4 is acceptable. Use only recommended brake fluids. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Coolant > Component Information > Specifications > Capacity Specifications Coolant: Capacity Specifications 2.4L Engine with Single or Dual-Zone Climate Control System Engine Coolant .................................................................................................................................... ................................................ 7.9 Quarts (7.5 Liters) 2.4L Engine with Three-Zone Climate Control System Engine Coolant .................................................................................................................................... ................................................ 9.8 Quarts (9.3 Liters) NOTE: System fill capacity includes heater and coolant recovery bottle filled to MAX level. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Coolant > Component Information > Specifications > Capacity Specifications > Page 114 Coolant: Fluid Type Specifications MOPAR Antifreeze/Coolant 5 Year/100,000 Mile Formula HOAT (Hybrid Organic Additive Technology) or equivalent. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Fluid - A/T > Component Information > Specifications > Capacity Specifications Fluid - A/T: Capacity Specifications 41TE/41AE - Service Fill ..................................................................................................................... .................................................................. 4.0 quarts (3.8 liters) - Overhaul Fill ................................. ................................................................................................................................................. 9.2 quarts (8.7 liters)* 62TE - Service Fill ............................................................................................................................... ........................................................ 5.5 quarts (5.2 liters) - Overhaul Fill ........................................... ....................................................................................................................................... 9.0 quarts (8.5 liters)* *Note: Dry fill capacity. Depending on type and size of internal cooler, length and inside diameter of cooler lines, or use of an auxiliary cooler, these figures may vary. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Fluid - A/T > Component Information > Specifications > Capacity Specifications > Page 119 Fluid - A/T: Fluid Type Specifications MOPAR ATF +4 Automatic Transmission Fluid or equivalent. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Engine Oil > Component Information > Specifications > Capacity Specifications Engine Oil: Capacity Specifications Engine Oil with Filter ............................................................................................................................ ............................................ 4.5 Quarts (4.26 Liters) Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Engine Oil > Component Information > Specifications > Capacity Specifications > Page 124 Engine Oil: Fluid Type Specifications Fluid Type ............................................................................................................................................ ........................ MOPAR API Certified SAE 5W-20* Use API certified SAE 5W-30 Engine Oil, meeting the requirements of Chrysler Material Standard MS-6395. * For countries that use the ACEA European Oil Categories for Service Fill Oils, use the recommended engine oil that meets the requirements of ACEA C3, and approved to MB 229.31 or MB 228.51 only. SAE 5W-30 engine oil approved to MB 229.31 or MB 229.51 may be used when SAE 5W-20 engine oil is not available. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fluids > Power Steering Fluid > Component Information > Specifications Power Steering Fluid: Specifications MOPAR Power Steering Fluid +4, MOPAR ATF +4 Automatic Transmission Fluid or equivalent. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fuses and Circuit Breakers > Fuse > Component Information > Locations Fuse: Locations POWER DISTRIBUTION CENTER (PDC) FUSES - INTERIOR POWER DISTRIBUTION CENTER (PDC) FUSES - UNDERHOOD Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Fuses and Circuit Breakers > Fuse > Component Information > Locations > Page 132 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Service Reminder Indicators > Oil Change Reminder Lamp > Component Information > Service and Repair Oil Change Reminder Lamp: Service and Repair OIL CHANGE INDICATOR - RESET Your vehicle is equipped with an engine oil change indicator system. The "Oil Change Required" message will flash in the EVIC display for approximately 10 seconds after a single chime has sounded to indicate the next scheduled oil change interval. The engine oil change indicator system is duty cycle based, which means the engine oil change interval may fluctuate dependent upon your personal driving style. Unless reset, this message will continue to display each time you turn the ignition switch to the ON/RUN position. To turn off the message temporarily, press and release the Menu button. To reset the oil change indicator system (after performing the scheduled maintenance) perform the following procedure: 1. Turn the ignition switch to the "ON" position (Do not start the engine). 2. Fully depress the accelerator pedal slowly three times within 10 seconds. 3. Turn the ignition switch to the "LOCK" position. NOTE: If the indicator message illuminates when you start the vehicle, the oil change indicator system did not reset. If necessary repeat this procedure. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Maintenance > Wheels and Tires > Tire Monitoring System > System Information > Service and Repair Tire Monitoring System: Service and Repair Perform on of the following to make the system learn the new sensor ID. a. Use the TPM-RKE Analyzer, Special Tool 9936, with the Scan Tool to program the WIN with the tire pressure sensor ID. This is part of the TPM Diagnostic Verification Test. b. Once the vehicle has remained stationary for more than 20 minutes, drive vehicle for a minimum of 10 minutes while maintaining a continuous speed above 15 mph (24 km/h). During this time, the system will learn the new sensor ID. This is part of the TPM Diagnostic Verification Test. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Engine, Cooling and Exhaust > Engine > Engine Lubrication > Engine Oil > Component Information > Specifications > Capacity Specifications Engine Oil: Capacity Specifications Engine Oil with Filter ............................................................................................................................ ............................................ 4.5 Quarts (4.26 Liters) Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Engine, Cooling and Exhaust > Engine > Engine Lubrication > Engine Oil > Component Information > Specifications > Capacity Specifications > Page 148 Engine Oil: Fluid Type Specifications Fluid Type ............................................................................................................................................ ........................ MOPAR API Certified SAE 5W-20* Use API certified SAE 5W-30 Engine Oil, meeting the requirements of Chrysler Material Standard MS-6395. * For countries that use the ACEA European Oil Categories for Service Fill Oils, use the recommended engine oil that meets the requirements of ACEA C3, and approved to MB 229.31 or MB 228.51 only. SAE 5W-30 engine oil approved to MB 229.31 or MB 229.51 may be used when SAE 5W-20 engine oil is not available. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Engine, Cooling and Exhaust > Engine > Tune-up and Engine Performance Checks > System Information > Service Precautions Tune-up and Engine Performance Checks: Service Precautions TUNE-UP SERVICE PRECAUTIONS - Tag or mark vacuum hoses before disconnecting them. After completing a job, double check that the vacuum hoses are properly connected. - To disconnect vacuum hoses, pull on the end, not the middle of the hose. - To pull apart electrical connectors, pull on the connector itself, not the wires. - Before disconnecting pressurized fuel lines, always perform Fuel Pressure Release procedure in order to reduce the risk of fire and personal injury. - When replacing fuel filters, always check all affected lines and fittings for leaks. - Never drain or store gasoline or diesel fuel in an open container, due to the possibility of fire or explosion. To prevent serious burns: Avoid contact with hot metal parts. - Do not remove the radiator cap when the engine is hot. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Engine, Cooling and Exhaust > Engine > Tune-up and Engine Performance Checks > System Information > Service Precautions > Page 152 - Before servicing the vehicle: Protect fenders, upholstery and carpeting with appropriate covers. - Take caution that keys, buckles, or buttons do not scratch paint. - Do not operate the engine indoors without proper ventilation. - Do not smoke while working on the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Engine, Cooling and Exhaust > Cooling System > Coolant > Component Information > Specifications > Capacity Specifications Coolant: Capacity Specifications 2.4L Engine with Single or Dual-Zone Climate Control System Engine Coolant .................................................................................................................................... ................................................ 7.9 Quarts (7.5 Liters) 2.4L Engine with Three-Zone Climate Control System Engine Coolant .................................................................................................................................... ................................................ 9.8 Quarts (9.3 Liters) NOTE: System fill capacity includes heater and coolant recovery bottle filled to MAX level. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Engine, Cooling and Exhaust > Cooling System > Coolant > Component Information > Specifications > Capacity Specifications > Page 158 Coolant: Fluid Type Specifications MOPAR Antifreeze/Coolant 5 Year/100,000 Mile Formula HOAT (Hybrid Organic Additive Technology) or equivalent. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Relays and Modules - Powertrain Management > Relays and Modules - Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: Customer Interest Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Relays and Modules - Powertrain Management > Relays and Modules - Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 170 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Relays and Modules - Powertrain Management > Relays and Modules - Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: All Technical Service Bulletins Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Relays and Modules - Powertrain Management > Relays and Modules - Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 176 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Tune-up and Engine Performance Checks > System Information > Service Precautions Tune-up and Engine Performance Checks: Service Precautions TUNE-UP SERVICE PRECAUTIONS - Tag or mark vacuum hoses before disconnecting them. After completing a job, double check that the vacuum hoses are properly connected. - To disconnect vacuum hoses, pull on the end, not the middle of the hose. - To pull apart electrical connectors, pull on the connector itself, not the wires. - Before disconnecting pressurized fuel lines, always perform Fuel Pressure Release procedure in order to reduce the risk of fire and personal injury. - When replacing fuel filters, always check all affected lines and fittings for leaks. - Never drain or store gasoline or diesel fuel in an open container, due to the possibility of fire or explosion. To prevent serious burns: Avoid contact with hot metal parts. - Do not remove the radiator cap when the engine is hot. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Tune-up and Engine Performance Checks > System Information > Service Precautions > Page 180 - Before servicing the vehicle: Protect fenders, upholstery and carpeting with appropriate covers. - Take caution that keys, buckles, or buttons do not scratch paint. - Do not operate the engine indoors without proper ventilation. - Do not smoke while working on the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: Customer Interest Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 190 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: All Technical Service Bulletins Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 196 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: Customer Interest Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 206 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: All Technical Service Bulletins Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Computers and Control Systems > Relays and Modules Computers and Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 212 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Fuel Delivery and Air Induction > Fuel Pump > Component Information > Service Precautions Fuel Pump: Service Precautions WARNING: ADHERE TO THE FOLLOWING PROCEDURES ANY TIME THE FUEL SYSTEM IS BEING WORKED ON IN ORDER TO REDUCE THE RISK OF FIRE AND PERSONAL INJURY - Keep a dry chemical (Class B) fire extinguisher near the work area. - Place a "CAUTION FLAMMABLE" sign in the work area. - Work in a well-ventilated area. Do not smoke, and keep sparks and open flames away. - Wear eye protection. - Use caution when working near the catalytic converter to prevent the possibility of burns or fire. (The temperatures within the converter can exceed 537 degrees C (1000 degrees F).) - Relieve the fuel system pressure prior to disconnecting fuel system components. - Disconnect the negative battery cable except for tests where battery voltage is required. - Use a suitable container to store or catch fuel. - Do not replace fuel pipe with fuel hose. - Plug all disconnected fuel line fittings and hoses. - After making any fuel system repairs ALWAYS inspect for fuel leaks. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Powertrain Management > Fuel Delivery and Air Induction > Fuel Tank > Component Information > Service Precautions Fuel Tank: Service Precautions WARNING: ADHERE TO THE FOLLOWING PROCEDURES ANY TIME THE FUEL SYSTEM IS BEING WORKED ON IN ORDER TO REDUCE THE RISK OF FIRE AND PERSONAL INJURY - Keep a dry chemical (Class B) fire extinguisher near the work area. - Place a "CAUTION FLAMMABLE" sign in the work area. - Work in a well-ventilated area. Do not smoke, and keep sparks and open flames away. - Wear eye protection. - Use caution when working near the catalytic converter to prevent the possibility of burns or fire. (The temperatures within the converter can exceed 537 degrees C (1000 degrees F).) - Relieve the fuel system pressure prior to disconnecting fuel system components. - Disconnect the negative battery cable except for tests where battery voltage is required. - Use a suitable container to store or catch fuel. - Do not replace fuel pipe with fuel hose. - Plug all disconnected fuel line fittings and hoses. - After making any fuel system repairs ALWAYS inspect for fuel leaks. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Transmission and Drivetrain > Automatic Transmission/Transaxle > Fluid - A/T > Component Information > Specifications > Capacity Specifications Fluid - A/T: Capacity Specifications 41TE/41AE - Service Fill ..................................................................................................................... .................................................................. 4.0 quarts (3.8 liters) - Overhaul Fill ................................. ................................................................................................................................................. 9.2 quarts (8.7 liters)* 62TE - Service Fill ............................................................................................................................... ........................................................ 5.5 quarts (5.2 liters) - Overhaul Fill ........................................... ....................................................................................................................................... 9.0 quarts (8.5 liters)* *Note: Dry fill capacity. Depending on type and size of internal cooler, length and inside diameter of cooler lines, or use of an auxiliary cooler, these figures may vary. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Transmission and Drivetrain > Automatic Transmission/Transaxle > Fluid - A/T > Component Information > Specifications > Capacity Specifications > Page 226 Fluid - A/T: Fluid Type Specifications MOPAR ATF +4 Automatic Transmission Fluid or equivalent. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Brakes and Traction Control > Hydraulic System, Brakes > Brake Fluid > Component Information > Specifications Brake Fluid: Specifications MOPAR DOT 3, SAE J1703 or equivalent should be used. If DOT 3 brake fluid is not available, then DOT 4 is acceptable. Use only recommended brake fluids. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > Customer Interest for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Relays and Modules - Starting and Charging: Customer Interest Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > Customer Interest for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 241 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > By Symptom for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Relays and Modules - Starting and Charging: By Symptom Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > By Symptom for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 247 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > All Technical Service Bulletins for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Relays and Modules - Starting and Charging: All Technical Service Bulletins Starting System Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Relays and Modules - Starting and Charging > System Information > Technical Service Bulletins > All Technical Service Bulletins for Relays and Modules - Starting and Charging: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 253 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Fuse > Component Information > Locations Fuse: Locations POWER DISTRIBUTION CENTER (PDC) FUSES - INTERIOR POWER DISTRIBUTION CENTER (PDC) FUSES - UNDERHOOD Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Fuse > Component Information > Locations > Page 258 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: Customer Interest Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 267 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: All Technical Service Bulletins Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 273 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: Customer Interest Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 283 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: All Technical Service Bulletins Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Starting and Charging > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 289 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Fuse > Component Information > Locations Fuse: Locations POWER DISTRIBUTION CENTER (PDC) FUSES - INTERIOR POWER DISTRIBUTION CENTER (PDC) FUSES - UNDERHOOD Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Fuse > Component Information > Locations > Page 294 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System Cranking Time Limited To 2 Seconds Power Distribution Module: Customer Interest Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System Cranking Time Limited To 2 Seconds > Page 303 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: All Technical Service Bulletins Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 309 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: Customer Interest Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > Customer Interest for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 319 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds Power Distribution Module: All Technical Service Bulletins Starting System - Cranking Time Limited To 2 Seconds NUMBER: 08-013-11 REV. A GROUP: Electrical DATE: April 08, 2011 THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-013-11, DATED MARCH 16, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE DELETING SALES CODE REFERENCES, AND UPDATED RRT STATEMENTS. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL **(RRT)** 11-028. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS **RRT** SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Engine Crank Time Limited To Two Seconds Maximum OVERVIEW: **This Bulletin involves reconfiguring the vehicle to allow a ten seconds maximum crank time.** MODELS: 2011 (JC) Journey NOTE: **This bulletin applies to vehicles built between November 22, 2010 (MDH 1122XX) and February 21, 2011 (MDH 0221XX).** SYMPTOM/CONDITION: Some vehicles may not have Tip Start enabled and the engine crank time will be limited to two seconds as a result. DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Tip Start (sales code XBN) has been added to the affected vehicle population prior to the release of this bulletin. 1. Run a VIP report for the vehicle and verify that the XBN sales code appears under Optional Equipment. 2. Is the XBN sales code present? a. Yes >>> Continue to Step # 3 b. No >>> Go to the Vehicle Option application in DealerCONNECT and on the Service Tab add the XBN sales code to the vehicle, then continue to Step # 3. 3. Using wiTECH, reconfigure the vehicle to add the XBN sales code to the vehicle. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. 4. Using wiTECH clear any DTCs which may have been set. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Power and Ground Distribution > Relays and Modules - Power and Ground Distribution > Power Distribution Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Power Distribution Module: > 08-013-11A > Apr > 11 > Starting System - Cranking Time Limited To 2 Seconds > Page 325 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Steering and Suspension > Alignment > System Information > Specifications Alignment: Specifications All Except Export Export WHEEL ALIGNMENT All specifications are given in degrees. All wheel alignments are to be set with the vehicle at curb height. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Steering and Suspension > Steering > Power Steering > Power Steering Fluid > Component Information > Specifications Power Steering Fluid: Specifications MOPAR Power Steering Fluid +4, MOPAR ATF +4 Automatic Transmission Fluid or equivalent. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Steering and Suspension > Wheels and Tires > Tire Monitoring System > System Information > Service and Repair Tire Monitoring System: Service and Repair Perform on of the following to make the system learn the new sensor ID. a. Use the TPM-RKE Analyzer, Special Tool 9936, with the Scan Tool to program the WIN with the tire pressure sensor ID. This is part of the TPM Diagnostic Verification Test. b. Once the vehicle has remained stationary for more than 20 minutes, drive vehicle for a minimum of 10 minutes while maintaining a continuous speed above 15 mph (24 km/h). During this time, the system will learn the new sensor ID. This is part of the TPM Diagnostic Verification Test. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Cabin Air Filter > Component Information > Service and Repair Cabin Air Filter: Service and Repair Particulate Air Filter Removal Warning: Disable the airbag system before attempting any steering wheel, steering column or instrument panel component diagnosis or service. Disconnect and isolate the negative battery (ground) cable, then wait two minutes for the airbag system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the airbag system. Failure to follow these instructions may result in accidental airbag deployment and possible serious or fatal injury. Warning: Always make sure the A/C-heater system is turned off and the ignition switch is in the OFF position prior to servicing the particulate air filter. Never place finger or other objects into the filter opening of the HVAC housing. Failure to follow this warning may result in serious injury. Note: LHD model shown in illustrations. RHD model similar. Note: Illustration shown with instrument panel removed for clarity. 1. Remove the glove box. 2. Disengage the two retaining tabs (1) that secure the particulate air filter cover (2) to the passenger side of the HVAC housing (3) and remove the cover. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Cabin Air Filter > Component Information > Service and Repair > Page 343 3. Remove the particulate air filter (1) from the HVAC housing (2) by pulling the filter element straight out of the housing. Installation Note: The particulate air filter is labeled with an arrow to indicate air flow direction through the filter. Make sure to properly install the particulate air filter. Failure to properly install the filter will result in the need to replace the filter sooner than required by design. Note: LHD model shown in illustrations. RHD model similar. 1. Install the particulate air filter (1) into the filter opening in the HVAC housing (2). Insert the particulate air filter directly into the housing with the arrow on the filter pointing to the floor. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Cabin Air Filter > Component Information > Service and Repair > Page 344 2. Position the particulate air filter cover (2) to the HVAC housing (3) and engage the two retaining tabs (1) that secure the cover to the housing. Make sure the retaining tabs are fully engaged. 3. Install the glove box bin. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Control Module HVAC > Component Information > Technical Service Bulletins > Customer Interest for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration Control Module HVAC: Customer Interest A/C - ATC/MTC Modules Lose Configuration NUMBER: 24-003-11 GROUP: Heating & Air Conditioning DATE: February 24, 2011 THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-022. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: HVAC Control Module OVERVIEW: This bulletin involves selectively erasing and reprogramming the Automatic Temperature Control Module (ATC) or Manual Temperature Control Module (MTC) with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to vehicles equipped with a 2.4L or 3.6L engines (sales code ED3 or ERB) built between November 25, 2010 (MDH 1125XX) and December 18, 2010 (MDH 1218XX). SYMPTOM/CONDITION: The ATC/MTC controller may loose it configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every 2 seconds and updated it, if the last data saved in memory is different from what is being received on the CAN bus to correct this issue. Updating the ATC/MTC software will correct these condition. DIAGNOSIS: Using a Scan Tool (wiTECH(TM)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all HVAC system is functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin. If the above condition is present, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Using the wiTECH Diagnostic Application for flashing a ATC/MTC is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS". This will open the Welcome to wiTECH Help screen were help topics can be selected. a. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 2. Cycle the ignition switch. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Control Module HVAC > Component Information > Technical Service Bulletins > Customer Interest for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration > Page 353 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Control Module HVAC > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration Control Module HVAC: All Technical Service Bulletins A/C - ATC/MTC Modules Lose Configuration NUMBER: 24-003-11 GROUP: Heating & Air Conditioning DATE: February 24, 2011 THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-022. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: HVAC Control Module OVERVIEW: This bulletin involves selectively erasing and reprogramming the Automatic Temperature Control Module (ATC) or Manual Temperature Control Module (MTC) with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to vehicles equipped with a 2.4L or 3.6L engines (sales code ED3 or ERB) built between November 25, 2010 (MDH 1125XX) and December 18, 2010 (MDH 1218XX). SYMPTOM/CONDITION: The ATC/MTC controller may loose it configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every 2 seconds and updated it, if the last data saved in memory is different from what is being received on the CAN bus to correct this issue. Updating the ATC/MTC software will correct these condition. DIAGNOSIS: Using a Scan Tool (wiTECH(TM)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all HVAC system is functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin. If the above condition is present, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Using the wiTECH Diagnostic Application for flashing a ATC/MTC is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS". This will open the Welcome to wiTECH Help screen were help topics can be selected. a. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 2. Cycle the ignition switch. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Control Module HVAC > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration > Page 359 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > Customer Interest for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration Control Module HVAC: Customer Interest A/C - ATC/MTC Modules Lose Configuration NUMBER: 24-003-11 GROUP: Heating & Air Conditioning DATE: February 24, 2011 THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-022. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: HVAC Control Module OVERVIEW: This bulletin involves selectively erasing and reprogramming the Automatic Temperature Control Module (ATC) or Manual Temperature Control Module (MTC) with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to vehicles equipped with a 2.4L or 3.6L engines (sales code ED3 or ERB) built between November 25, 2010 (MDH 1125XX) and December 18, 2010 (MDH 1218XX). SYMPTOM/CONDITION: The ATC/MTC controller may loose it configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every 2 seconds and updated it, if the last data saved in memory is different from what is being received on the CAN bus to correct this issue. Updating the ATC/MTC software will correct these condition. DIAGNOSIS: Using a Scan Tool (wiTECH(TM)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all HVAC system is functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin. If the above condition is present, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Using the wiTECH Diagnostic Application for flashing a ATC/MTC is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS". This will open the Welcome to wiTECH Help screen were help topics can be selected. a. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 2. Cycle the ignition switch. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > Customer Interest for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration > Page 369 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration Control Module HVAC: All Technical Service Bulletins A/C - ATC/MTC Modules Lose Configuration NUMBER: 24-003-11 GROUP: Heating & Air Conditioning DATE: February 24, 2011 THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-022. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: HVAC Control Module OVERVIEW: This bulletin involves selectively erasing and reprogramming the Automatic Temperature Control Module (ATC) or Manual Temperature Control Module (MTC) with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to vehicles equipped with a 2.4L or 3.6L engines (sales code ED3 or ERB) built between November 25, 2010 (MDH 1125XX) and December 18, 2010 (MDH 1218XX). SYMPTOM/CONDITION: The ATC/MTC controller may loose it configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every 2 seconds and updated it, if the last data saved in memory is different from what is being received on the CAN bus to correct this issue. Updating the ATC/MTC software will correct these condition. DIAGNOSIS: Using a Scan Tool (wiTECH(TM)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all HVAC system is functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin. If the above condition is present, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Using the wiTECH Diagnostic Application for flashing a ATC/MTC is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS". This will open the Welcome to wiTECH Help screen were help topics can be selected. a. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 2. Cycle the ignition switch. POLICY: Reimbursable within the provisions of the warranty. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Heating and Air Conditioning > Relays and Modules - HVAC > Control Module HVAC > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Control Module HVAC: > 24-003-11 > Feb > 11 > A/C - ATC/MTC Modules Lose Configuration > Page 375 TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Accessory Control Display > Component Information > Technical Service Bulletins > Customer Interest for Accessory Control Display: > 08-009-11 > Feb > 11 > Instruments EVIC Display Is Garbled/Scrambled Accessory Control Display: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Accessory Control Display > Component Information > Technical Service Bulletins > Customer Interest for Accessory Control Display: > 08-009-11 > Feb > 11 > Instruments EVIC Display Is Garbled/Scrambled > Page 385 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Accessory Control Display > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Accessory Control Display: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Accessory Control Display: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Accessory Control Display > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Accessory Control Display: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 391 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 401 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 402 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 403 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 409 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 410 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Collision Avoidance and Parking Assist Systems > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 411 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > Customer Interest for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Driver / Vehicle Information Display Switch: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > Customer Interest for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 420 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Driver / Vehicle Information Display Switch: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 426 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Global Positioning System > Global Positioning System Display Unit > Component Information > Technical Service Bulletins > Customer Interest for Global Positioning System Display Unit: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Global Positioning System Display Unit: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Global Positioning System > Global Positioning System Display Unit > Component Information > Technical Service Bulletins > Customer Interest for Global Positioning System Display Unit: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 436 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Global Positioning System > Global Positioning System Display Unit > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Global Positioning System Display Unit: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Global Positioning System Display Unit: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Global Positioning System > Global Positioning System Display Unit > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Global Positioning System Display Unit: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 442 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Navigation System > Navigation Display > Component Information > Technical Service Bulletins > Customer Interest for Navigation Display: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Navigation Display: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Navigation System > Navigation Display > Component Information > Technical Service Bulletins > Customer Interest for Navigation Display: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 452 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Navigation System > Navigation Display > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Navigation Display: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Navigation Display: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Navigation System > Navigation Display > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Navigation Display: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 458 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Radio, Stereo, and Compact Disc > Amplifier, Sound System > Component Information > Technical Service Bulletins > Customer Interest for Amplifier: > 08-018-11 > Apr > 11 > Audio System - Static/Squeal/Int. Sound From Speakers Amplifier: Customer Interest Audio System - Static/Squeal/Int. Sound From Speakers NUMBER: 08-018-11 GROUP: Electrical DATE: April 21, 2011 SUBJECT: Static, Squeal, No Sound, Or Intermittent Sound From Speakers OVERVIEW: This Bulletin involves removing and replacing the amplifier. MODELS: 2010-2011 (DS) 1500 Pickup 2010-2011 (DJ) 2500Pickup 2010-2011 (D2) 3500Pickup 2011 (JC) Journey 2011 (WK) Grand Cherokee 2011 (WD) Durango NOTE: This bulletin applies to DS, DJ, D2 vehicles built between July 15, 2010 (MDH 0715XX) and November 30, 2010 (MDH 1130XX) equipped with 9 Amplified Speakers w/Subwoofer (sales code RC3) or 9 Amplified Speakers (sales code RCZ). NOTE: This bulletin applies to DS, DJ, D2 vehicles built between July 15, 2010 (MDH 0715XX) and February 28, 2011 (MDH 0228XX), equipped with Premium / Speakers (sales code RCK). NOTE: This bulletin applies to WK, WD vehicles built between July 15, 2010 (MDH 0715XX) and November 29, 2010 (MDH 1129XX) equipped with 9 Amplified Speakers w/Subwoofer (sales code RC3). NOTE: This bulletin applies to JC vehicles built between November 15, 2010 (MDH 1115XX) and January24, 2011 (MDH 1124XX) equipped with 6 Premium Speakers w/Subwoofer (sales code RC9). SYMPTOM/CONDITION: The customer may experience the following in all radios modes (AM/FM/CD): ^ Static, crackling, or squealing sound from speakers. ^ No sound, or intermittent sound. DIAGNOSIS: There will be no diagnostic codes set with this condition. NOTE: Special scripts have been added to wiTECH to report the Amplifier serial number. These scripts are made available in the same manner as a service flash update and will appear as a lighting bolt through the module (Amplifier). When these scripts are executed, by double clicking on the module, a popup window will appear displaying the installed Amplifier's serial number. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Radio, Stereo, and Compact Disc > Amplifier, Sound System > Component Information > Technical Service Bulletins > Customer Interest for Amplifier: > 08-018-11 > Apr > 11 > Audio System - Static/Squeal/Int. Sound From Speakers > Page 468 1. Using wiTECH determine the amplifier's serial number. From the serial number determine and write down the date and sequence code of the amplifier (see (Fig 1) 2. Are the amplifier date and sequence codes within one of the applicable 'Affected Date Code Ranges' from the Table? a. YES >>> Perform the Repair Procedure. b. NO >>>> This service bulletin does not apply. Further diagnostics may be required. Date Code Identification Table If the customer describes the symptom, perform the Repair Procedure. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Radio, Stereo, and Compact Disc > Amplifier, Sound System > Component Information > Technical Service Bulletins > Customer Interest for Amplifier: > 08-018-11 > Apr > 11 > Audio System - Static/Squeal/Int. Sound From Speakers > Page 469 PARTS REQUIRED: REPAIR PROCEDURE: 1. Remove the Amplifier. Refer to the procedures available in DealerConnect / TechCONNECT > Group 08 - Electrical > 8A - Audio and Video > AMPLIFIER > Removal - REMOVAL. 2. Replace the amplifier 3. Install the Amplifier. Refer to the procedures available in DealerConnect / TechCONNECT > Group 08 - Electrical > 8A - Audio and Video > AMPLIFIER > Installation - INSTALLATION. NOTE: The serial number of the Amplifier removed from the vehicle must be recorded in the warranty claim narrative for warranty reimbursement. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Radio, Stereo, and Compact Disc > Amplifier, Sound System > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Amplifier: > 08-018-11 > Apr > 11 > Audio System - Static/Squeal/Int. Sound From Speakers Amplifier: All Technical Service Bulletins Audio System - Static/Squeal/Int. Sound From Speakers NUMBER: 08-018-11 GROUP: Electrical DATE: April 21, 2011 SUBJECT: Static, Squeal, No Sound, Or Intermittent Sound From Speakers OVERVIEW: This Bulletin involves removing and replacing the amplifier. MODELS: 2010-2011 (DS) 1500 Pickup 2010-2011 (DJ) 2500Pickup 2010-2011 (D2) 3500Pickup 2011 (JC) Journey 2011 (WK) Grand Cherokee 2011 (WD) Durango NOTE: This bulletin applies to DS, DJ, D2 vehicles built between July 15, 2010 (MDH 0715XX) and November 30, 2010 (MDH 1130XX) equipped with 9 Amplified Speakers w/Subwoofer (sales code RC3) or 9 Amplified Speakers (sales code RCZ). NOTE: This bulletin applies to DS, DJ, D2 vehicles built between July 15, 2010 (MDH 0715XX) and February 28, 2011 (MDH 0228XX), equipped with Premium / Speakers (sales code RCK). NOTE: This bulletin applies to WK, WD vehicles built between July 15, 2010 (MDH 0715XX) and November 29, 2010 (MDH 1129XX) equipped with 9 Amplified Speakers w/Subwoofer (sales code RC3). NOTE: This bulletin applies to JC vehicles built between November 15, 2010 (MDH 1115XX) and January24, 2011 (MDH 1124XX) equipped with 6 Premium Speakers w/Subwoofer (sales code RC9). SYMPTOM/CONDITION: The customer may experience the following in all radios modes (AM/FM/CD): ^ Static, crackling, or squealing sound from speakers. ^ No sound, or intermittent sound. DIAGNOSIS: There will be no diagnostic codes set with this condition. NOTE: Special scripts have been added to wiTECH to report the Amplifier serial number. These scripts are made available in the same manner as a service flash update and will appear as a lighting bolt through the module (Amplifier). When these scripts are executed, by double clicking on the module, a popup window will appear displaying the installed Amplifier's serial number. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Radio, Stereo, and Compact Disc > Amplifier, Sound System > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Amplifier: > 08-018-11 > Apr > 11 > Audio System - Static/Squeal/Int. Sound From Speakers > Page 475 1. Using wiTECH determine the amplifier's serial number. From the serial number determine and write down the date and sequence code of the amplifier (see (Fig 1) 2. Are the amplifier date and sequence codes within one of the applicable 'Affected Date Code Ranges' from the Table? a. YES >>> Perform the Repair Procedure. b. NO >>>> This service bulletin does not apply. Further diagnostics may be required. Date Code Identification Table If the customer describes the symptom, perform the Repair Procedure. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Accessories and Optional Equipment > Radio, Stereo, and Compact Disc > Amplifier, Sound System > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Amplifier: > 08-018-11 > Apr > 11 > Audio System - Static/Squeal/Int. Sound From Speakers > Page 476 PARTS REQUIRED: REPAIR PROCEDURE: 1. Remove the Amplifier. Refer to the procedures available in DealerConnect / TechCONNECT > Group 08 - Electrical > 8A - Audio and Video > AMPLIFIER > Removal - REMOVAL. 2. Replace the amplifier 3. Install the Amplifier. Refer to the procedures available in DealerConnect / TechCONNECT > Group 08 - Electrical > 8A - Audio and Video > AMPLIFIER > Installation - INSTALLATION. NOTE: The serial number of the Amplifier removed from the vehicle must be recorded in the warranty claim narrative for warranty reimbursement. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Body Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: Customer Interest Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Body Control Systems > Body Control Module > Component Information > Technical Service Bulletins > Customer Interest for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 487 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Body Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response Body Control Module: All Technical Service Bulletins Body Controls - DTC's Set/Slow Passive Entry Response NUMBER: 08-016-11 GROUP: Electrical DATE: April 07, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.03 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off To Quick OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before March 19, 2011 (MDH 0319XX), LD vehicles built before March 19, 2011 (MDH 0319XX), and LX vehicles built before March 23, 2011 (MDH 0323XX). SYMPTOM/CONDITION: The service flash corrects the following conditions: ^ Fault Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 ^ Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). ^ Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. DIAGNOSIS: If the vehicle operator describes any of the above Symptom/Condition, perform the Repair Procedure. REPAIR PROCEDURE: NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify that the Body Control Module is functioning as designed. If DTC's other then those listed are present, record them on the repair order and repair as necessary before proceeding further. NOTE: The ignition must be in the OFF position in order to flash reprogram the BCM on Powernet vehicles. 2. Using the wiTECH Diagnostic Application for flashing Front Door Control Modules is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP CONTENTS." This will open the Welcome to wiTECH Help screen where help topics can be selected. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Body Control Systems > Body Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Body Control Module: > 08-016-11 > Apr > 11 > Body Controls - DTC's Set/Slow Passive Entry Response > Page 493 3. Place the ignition in the RUN position 4. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. 5. Using wiTECH, reconfigure the vehicle to properly set the configurations as appropriate for the new software. This routine is available under the 'Diagnostic Procedures' tab found on the home, 'Vehicle View', page of wiTECH. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions Roof and Associated Components: Service and Repair Safety Precautions CAUTION All SERVICE AND REBUILDING INSTRUCTIONS CONTAINED HEREIN ARE APPLICABLE TO, AND FOR THE CONVENIENCE OF, THE AUTOMOTIVE TRADE ONLY. All test and repair procedures on components or assemblies in nonautomotive applications should be repaired in accordance with instructions supplied by the manufacturer of the total product. Proper service and repair is important to the safe, reliable operation of all motor vehicles. The service produces recommended and described in this publication were developed for professional service personnel, and are effective methods for performing vehicle repair. Following these procedures will help ensure efficient economical vehicle performance and service reliability. Some service procedures require the use of special tools designed for specific proceedures. These special tools should he used as recommended throughout this publication. Special attention should be exercised when working with spring-or tension-loaded fasteners and devices such as E-Clips, Circlips, Snap rings, etc, since careless removal may cause personal injury. Always wear safety goggles when working on vehicles or vehicle components It is important to note that this publication contains various Cautions and Warnings. These should be read carefully in order to minimize risk of personal jury or the possibility that improper service methods may damage the vehicle or render it unsafe. It is important to note that these Cautions and Warnings cover only the situations and procedures DaimlerChrysler Corporation has encountered and recommended. DaimlerChiysler Corporation cannot possibly know, evaluate, and advise the service trade of all conceivable ways in which service may be performed, or of the possible hazards of each. Consequently, DaimlerChrysler has not undertaken any such broad service review. Accordingly, anyone uses a service procedure or tool that is not recommended in this publication must be ceitain that neither personal safety, nor vehicle safety, will be jeopardized by the service methods they select. Safety Precautions Adhesives: ^ Adhesives must comply with all federal, state, and local regulations. ^ Material Safety Data Sheets (MSDS) must be available and understood before adhesives are handled ^ All personnel should be instructed in the proper procedures to prevent skin contact with solvents, curing agents, and uncured base adhesives, which could cause allergic reactions or sensitization. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 498 Roof and Associated Components: Service and Repair Introduction Introduction With the new structural adhesives available today, sheet metal repairs are much easier. The corrosion repairs that previously required welding no longer require welding. The day of the worped or oil canned door or quarter panel is over. Structural adhesive can also be used to bridge new and old quarter panel sections using a backer panel at the joint. In addition, this sectioning would be supported with STRSW weld bonding at the pinch weld flange. Fatigued sheet metal can be repaired using structural adhesive as a sandwiching type reinforcement material between the old fatigued panel and a new panel used as reinforcement. Clamps, weights or similar fixtures provide the best method for securing adhesive bonded metal panels. However, screws may be necessary in hard to clamp locations. The use of screws should be limited to these difficult areas only, as cosmetic filling of these holes may present some challenges. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 499 Roof and Associated Components: Service and Repair Types of Structural Adhesive Types of Structural Adhesive Overview: There are three basic chemistries used in aftermarket structural bonding and repair: ^ Epoxy, urethane, and Acrylic. To achieve optimum results, it is best to use the chemistry that bonds best to the substrate to be repaired, is easiest to use, and offers the most permanent, non-detectable repair at the lowest overall repair cost. All three chemistries have their strengths and vveaknesses. ^ Epoxy adhesives bond well to rigid and semi rigid plastics and are generally easy to sand and featheredge. Some may be too rigid for flexible substrates and they often require primers on most bare metal applications. Epoxies can be heat cured to increase strength and accelerate the curing process and have a very stable long shelf life. The mix ratio can vary by +/- 5O% and still cure, however, the performance properties will vary when the mix ratio is off. Epoxies are more forgiving than urethanes with regards to mix ratio accuracy. ^ Acrylic adhesives bond all types of bare metals and are excellent for cross bonding aluminum to steel. They have good NVH properties and some offer anti-corrosion properties so primer on hare metal are not necessary. Most acrylics have a fast room temperature cure, and are stable with regards to temperature and moisture during cure. However, both of these can effect shelf life Mix ratio is modestly important although the performance properties can vary some with a change in mix ratio. Acrylics are the most forgiving of the three chemistries with regards to mix ratio accuracy ^ Urethane adhesives are typically flexible and bond well to plastics. However they usually require primers on metal surfaces to protect against corrosion. Urethanes have good seam sealing and NVH qualities and are frequently the optimal choice for seam scalers. They are sensitive to moisture during cure, packaging and storage. ^ One component urethanes usually have a much shorter shelf life than two component urethanes. Mix ratio is critical for urethanes. In most cases it cannot vary more than +/- 5%. Therefore, hand mixing is not recommended. Urethanes are the most unforgiving of the three chemistries with regards to mix ratio accuracy. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 500 Roof and Associated Components: Service and Repair Joints and Sections Joint and Sections Overlap Joint Overview: This procedure can be used when panel sectioning is being performed on a door skin at the window belt line section. It is also a great procedure for a patch panel being used for corrosion perforation. If using during an OEM panel replacement such as a quarter panel, side aperture on a mini van, or rocker panel you must also use weld bonding at the pinch weld flange area. Illustration A Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 501 Illustration B Preparation: 1. All paint, primer, adhesive, and any other corrosion protection coatings must be removed from the two mating surfaces prior to application. Grind a 2.5cm (1 inch) contact area on both panels where you will do your overlap bond. The metal should be bare and shiny in appearance. Note: Apply the structural adhesive to all bare metal at the bond locations. The adhesive has corrosion resistant properties built-in to protect the metal from corrosion. 2. Pre-bevel to 10 degrees the outer side of the section joint edge of the new panel (See Illustration A) 3. Pre-fit the new panel to ensure proper alignment. If screws will be required to hold the panel in place during curing apply them now to ensure proper fit later. 4. Dispense a small amount of Mopar (part # 05083855AA)/ Fusor #112B structural adhesive from the cartridge to ensure an even flow of both components. Attach a mixing tip and dispense a mixer's length of the adhesive from the cartridge. Note: You will have approximately 70 minutes @ 21°C (70°F) to apply the adhesive and assemble the components. Application: 1. Apply a 3/8 to 1/2 inch bead of Mopar (part # 05083855AA) / Fusor #112B structural adhesive to the mating surfaces. Evenly apply the adhesive over the complete bonding surface making sure not to leave any bare metal. 2. Position the new panel making sure not to lift up on it as lifting will create air bubbles and weaken the bond. Adjustments to the panel fit must be made by sliding, not lifting. 3. Clamp tightly and evenly. There are glass beads in the adhesive that will prevent complete squeeze out. Apply screws in hard-to-clamp areas. Remove excess adhesive from all joints prior to adhesive cure. 4. Allow the adhesive to cure. The Mopar / Fusor #112B structural adhesive takes approximately two to two and a half hours to reach handling strength. The Mopar / Fusor #112B fully cures in approximately eight hours. Expect the adhesive to be a little "tacky" on the surface. This is a normal property of the adhesive. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 502 5. Remove clamps and screws. All excess adhesive must be removed from the cosmetic repair area prior to doing any finish work. This will prevent more work later. 6. Bevel the center of the screw-holes and apply fiber-filled waterproof body filler to the screw holes and section seam, complete the repair using conventional body filler. Block sand, prime and paint per paint manufacturer's recommendations. Joint Using a Backer Panel Overview: Backer panel procedures can be used to achieve a smooth joint between panel sections. The backer panel section is good for locations when you don't have the room to smooth an overlap joint. An example would be a corrosion perforation hole in a roof panel. The backer panel joint is a common repair for rocker panel or lower quarter panel sections. When using backer panels on rocker or lower quarter panels all pinch weld locations must be weld/bonded, Refer to The Chrysler Group's Weld Bond publication, part number 81-170-03005 for additional information. Preparation: 1. The original panel joint edge must be pre-beveled to 10 degrees (See Illustration C). 2. All paint, primer, adhesive, and any other corrosion protective coatings must be removed from all mating surfaces prior to application of the adhesive. Grind a 2.5cm (1 inch) contact area on all panels where you will do your backer panel bonding. The metal should be bare and shiny in appearance. The backer panels must also be free of all coatings. Bevel the backer panel edges to prevent moisture or condensation from collecting between the backer and outer panel. (See Illustration C). Note: Apply the structural adhesive to all bare metal at the bond locations. The adhesive has corrosion resistant properties built-in to protect the metal from corrosion. 3. Pre-fit the backer panels to both panels being joined to ensure a proper fit. If screws will be used to hold the panel in place during curing, dry fit them now to ensure proper fit later. Note: 2.5cm (1 inch) overlap of bonded area is recommended. 4. Dispense a small amount of Mopar (part # 05083855AA) / Fusor #112B Structural Adhesive from the cartridge to ensure an even flow of both components. Attach a mixing tip and dispense a mixer's length of the adhesive. Application: 1. Apply a 3/8 to 1/2 inch bead of Mopar / Fusor #112B structural adhesive to the bare metal mating surfaces (Backer Panels). 2. Position the backer panel against the underside of the original panel. Remember do not separate the panels once positioned together, slide the panel for proper alignment. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 503 Illustration C 3. If working on a rocker panel, lower quarter panel, or other location with limited access for clamping, use screws to hold the panels together during te curing process Remove all adhesive squeeze out before it cures. 4. Allow the adhesive to cure approximately two to two and a half hours to reach handling strength. The Mopar / Fusor #112B fully cures in approximately eight hours. Expect the adhesive to be a little "tacky" on the surface once cured. This is a normal property of this adhesive. 5. Remove the clamps and/or screws. If screws must be used in a cosmetic area, all excess adhesive must be removed. 6. Bevel the screw-holes and prepare the joint and screw holes for the application of waterproof fiber-filled body filler. Complete the repair using conventional body filler. 7. Refinish following paint manufacturer's recommendation. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 504 Roof and Associated Components: Service and Repair Safety Precautions CAUTION All SERVICE AND REBUILDING INSTRUCTIONS CONTAINED HEREIN ARE APPLICABLE TO, AND FOR THE CONVENIENCE OF, THE AUTOMOTIVE TRADE ONLY. All test and repair procedures on components or assemblies in nonautomotive applications should be repaired in accordance with instructions supplied by the manufacturer of the total product. Proper service and repair is important to the safe, reliable operation of all motor vehicles. The service produces recommended and described in this publication were developed for professional service personnel, and are effective methods for performing vehicle repair. Following these procedures will help ensure efficient economical vehicle performance and service reliability. Some service procedures require the use of special tools designed for specific proceedures. These special tools should he used as recommended throughout this publication. Special attention should be exercised when working with spring-or tension-loaded fasteners and devices such as E-Clips, Circlips, Snap rings, etc, since careless removal may cause personal injury. Always wear safety goggles when working on vehicles or vehicle components It is important to note that this publication contains various Cautions and Warnings. These should be read carefully in order to minimize risk of personal jury or the possibility that improper service methods may damage the vehicle or render it unsafe. It is important to note that these Cautions and Warnings cover only the situations and procedures DaimlerChrysler Corporation has encountered and recommended. DaimlerChiysler Corporation cannot possibly know, evaluate, and advise the service trade of all conceivable ways in which service may be performed, or of the possible hazards of each. Consequently, DaimlerChrysler has not undertaken any such broad service review. Accordingly, anyone uses a service procedure or tool that is not recommended in this publication must be ceitain that neither personal safety, nor vehicle safety, will be jeopardized by the service methods they select. Safety Precautions Adhesives: ^ Adhesives must comply with all federal, state, and local regulations. ^ Material Safety Data Sheets (MSDS) must be available and understood before adhesives are handled ^ All personnel should be instructed in the proper procedures to prevent skin contact with solvents, curing agents, and uncured base adhesives, which could cause allergic reactions or sensitization. Introduction Introduction With the new structural adhesives available today, sheet metal repairs are much easier. The corrosion repairs that previously required welding no longer require welding. The day of the worped or oil canned door or quarter panel is over. Structural adhesive can also be used to bridge new and old quarter panel sections using a backer panel at the joint. In addition, this sectioning would be supported with STRSW weld bonding at the pinch weld flange. Fatigued sheet metal can be repaired using structural adhesive as a sandwiching type reinforcement material between the old fatigued panel and a new panel used as reinforcement. Clamps, weights or similar fixtures provide the best method for securing adhesive bonded metal panels. However, screws may be necessary in hard to clamp locations. The use of screws should be limited to these difficult areas only, as cosmetic filling of these holes may present some challenges. Types of Structural Adhesive Types of Structural Adhesive Overview: There are three basic chemistries used in aftermarket structural bonding and repair: ^ Epoxy, urethane, and Acrylic. To achieve optimum results, it is best to use the chemistry that bonds best to the substrate to be repaired, is easiest to use, and offers the most permanent, non-detectable repair at the lowest overall repair cost. All three chemistries have their strengths and vveaknesses. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 505 ^ Epoxy adhesives bond well to rigid and semi rigid plastics and are generally easy to sand and featheredge. Some may be too rigid for flexible substrates and they often require primers on most bare metal applications. Epoxies can be heat cured to increase strength and accelerate the curing process and have a very stable long shelf life. The mix ratio can vary by +/- 5O% and still cure, however, the performance properties will vary when the mix ratio is off. Epoxies are more forgiving than urethanes with regards to mix ratio accuracy. ^ Acrylic adhesives bond all types of bare metals and are excellent for cross bonding aluminum to steel. They have good NVH properties and some offer anti-corrosion properties so primer on hare metal are not necessary. Most acrylics have a fast room temperature cure, and are stable with regards to temperature and moisture during cure. However, both of these can effect shelf life Mix ratio is modestly important although the performance properties can vary some with a change in mix ratio. Acrylics are the most forgiving of the three chemistries with regards to mix ratio accuracy ^ Urethane adhesives are typically flexible and bond well to plastics. However they usually require primers on metal surfaces to protect against corrosion. Urethanes have good seam sealing and NVH qualities and are frequently the optimal choice for seam scalers. They are sensitive to moisture during cure, packaging and storage. ^ One component urethanes usually have a much shorter shelf life than two component urethanes. Mix ratio is critical for urethanes. In most cases it cannot vary more than +/- 5%. Therefore, hand mixing is not recommended. Urethanes are the most unforgiving of the three chemistries with regards to mix ratio accuracy. Joints and Sections Joint and Sections Overlap Joint Overview: This procedure can be used when panel sectioning is being performed on a door skin at the window belt line section. It is also a great procedure for a patch panel being used for corrosion perforation. If using during an OEM panel replacement such as a quarter panel, side aperture on a mini van, or rocker panel you must also use weld bonding at the pinch weld flange area. Illustration A Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 506 Illustration B Preparation: 1. All paint, primer, adhesive, and any other corrosion protection coatings must be removed from the two mating surfaces prior to application. Grind a 2.5cm (1 inch) contact area on both panels where you will do your overlap bond. The metal should be bare and shiny in appearance. Note: Apply the structural adhesive to all bare metal at the bond locations. The adhesive has corrosion resistant properties built-in to protect the metal from corrosion. 2. Pre-bevel to 10 degrees the outer side of the section joint edge of the new panel (See Illustration A) 3. Pre-fit the new panel to ensure proper alignment. If screws will be required to hold the panel in place during curing apply them now to ensure proper fit later. 4. Dispense a small amount of Mopar (part # 05083855AA)/ Fusor #112B structural adhesive from the cartridge to ensure an even flow of both components. Attach a mixing tip and dispense a mixer's length of the adhesive from the cartridge. Note: You will have approximately 70 minutes @ 21°C (70°F) to apply the adhesive and assemble the components. Application: 1. Apply a 3/8 to 1/2 inch bead of Mopar (part # 05083855AA) / Fusor #112B structural adhesive to the mating surfaces. Evenly apply the adhesive over the complete bonding surface making sure not to leave any bare metal. 2. Position the new panel making sure not to lift up on it as lifting will create air bubbles and weaken the bond. Adjustments to the panel fit must be made by sliding, not lifting. 3. Clamp tightly and evenly. There are glass beads in the adhesive that will prevent complete squeeze out. Apply screws in hard-to-clamp areas. Remove excess adhesive from all joints prior to adhesive cure. 4. Allow the adhesive to cure. The Mopar / Fusor #112B structural adhesive takes approximately two to two and a half hours to reach handling strength. The Mopar / Fusor #112B fully cures in approximately eight hours. Expect the adhesive to be a little "tacky" on the surface. This is a normal property of the adhesive. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 507 5. Remove clamps and screws. All excess adhesive must be removed from the cosmetic repair area prior to doing any finish work. This will prevent more work later. 6. Bevel the center of the screw-holes and apply fiber-filled waterproof body filler to the screw holes and section seam, complete the repair using conventional body filler. Block sand, prime and paint per paint manufacturer's recommendations. Joint Using a Backer Panel Overview: Backer panel procedures can be used to achieve a smooth joint between panel sections. The backer panel section is good for locations when you don't have the room to smooth an overlap joint. An example would be a corrosion perforation hole in a roof panel. The backer panel joint is a common repair for rocker panel or lower quarter panel sections. When using backer panels on rocker or lower quarter panels all pinch weld locations must be weld/bonded, Refer to The Chrysler Group's Weld Bond publication, part number 81-170-03005 for additional information. Preparation: 1. The original panel joint edge must be pre-beveled to 10 degrees (See Illustration C). 2. All paint, primer, adhesive, and any other corrosion protective coatings must be removed from all mating surfaces prior to application of the adhesive. Grind a 2.5cm (1 inch) contact area on all panels where you will do your backer panel bonding. The metal should be bare and shiny in appearance. The backer panels must also be free of all coatings. Bevel the backer panel edges to prevent moisture or condensation from collecting between the backer and outer panel. (See Illustration C). Note: Apply the structural adhesive to all bare metal at the bond locations. The adhesive has corrosion resistant properties built-in to protect the metal from corrosion. 3. Pre-fit the backer panels to both panels being joined to ensure a proper fit. If screws will be used to hold the panel in place during curing, dry fit them now to ensure proper fit later. Note: 2.5cm (1 inch) overlap of bonded area is recommended. 4. Dispense a small amount of Mopar (part # 05083855AA) / Fusor #112B Structural Adhesive from the cartridge to ensure an even flow of both components. Attach a mixing tip and dispense a mixer's length of the adhesive. Application: 1. Apply a 3/8 to 1/2 inch bead of Mopar / Fusor #112B structural adhesive to the bare metal mating surfaces (Backer Panels). 2. Position the backer panel against the underside of the original panel. Remember do not separate the panels once positioned together, slide the panel for proper alignment. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 508 Illustration C 3. If working on a rocker panel, lower quarter panel, or other location with limited access for clamping, use screws to hold the panels together during te curing process Remove all adhesive squeeze out before it cures. 4. Allow the adhesive to cure approximately two to two and a half hours to reach handling strength. The Mopar / Fusor #112B fully cures in approximately eight hours. Expect the adhesive to be a little "tacky" on the surface once cured. This is a normal property of this adhesive. 5. Remove the clamps and/or screws. If screws must be used in a cosmetic area, all excess adhesive must be removed. 6. Bevel the screw-holes and prepare the joint and screw holes for the application of waterproof fiber-filled body filler. Complete the repair using conventional body filler. 7. Refinish following paint manufacturer's recommendation. Corrosion Corrosion Overview: There are certain rule of thumb conditions when repairing any type of corrosion: All rust / corrosion must be removed or it will return. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 509 Sand blasting / grinding will remove surface rust but it won't remove rust from deep in the pitting. Any bare metal around the repair must have a corrosion resistant material applied to protect against future corrosion. Note: Most corrosion removing I neutralizing chemicals have safety / health concerns. Always follow manufacturer's recommendations when using corrosion removal equipment and chemicals. Corrosion Perforation Corrosion Preforation Overview: Corrosion perforation is any hole that has formed because of a corrosion condition When repairing corrosion perforation you must remove all corrosion prior to beginning the repair. A cosmetic body panel does not require replacement in all cases of perforation. A new partial panel can be hand crafted or cut from an OE panel to accomplish a good lasting repair Corrosion perforation can be repaired using a repair panel and the overlap process or the backer panel process. The type of section to be used is usually determined by the location of the condition. A lower quarter panel can usually be repaired using the overlap procedure. On the other hand, using a backer panel to repair corrosion on the roof would be a better choice. Areas like a roof, which require a smoother transition of the new replacement panel and the existing panel, the backer process usually works better. Roof Panel Repair Roof Panel Repair Overview: When evaluating a corrosion condition on a roof panel you need to take into consideration things like extent of the condition. Will you need to remove the windshield to do the repair? Can a repair be made without removing the headliner? What type of joint would be best suited for this particular repair? Roof Panel Repair using a Backer Panel: 1. Remove all parts necessary to access the damaged area. 2. Remove all the corrosion from the panel being repaired. If there is any corrosion left behind, even if it's deep in the pitted areas the corrosion will return. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 510 Illustration D 3. All paint, primer, adhesive, and any other protective coatings must be removed from all mating surfaces prior to application of any adhesive for the backer panels. Grind a 2.5cm (1 inch) contact area on all panels where you will do your backer panel bond. The metal should be bare and shiny in appearance. The panels to be used as the backer panels must also be free of all coatings. Bevel the backer panel to prevent moisture or condensation from collecting between the panels. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 511 Illustration E 4. Pre-fit the backer panels to the roof and the insert patch to ensure a proper fit. If screws Will be required to hold the backer panels and the inseit in place during application they Should be used during the dry fit. 5. Using Mopar (part # 05083855AA) / Fusor #112B dispense a small amount of adhesive with out the tip to assure there is an even flow of adhesive from booth sides of the cartndge. Once you are sure there is even flow install the mixing tip and pump the adhesive through the mixing tip. Note: Apply the structural adhesive to all bare metal at the bond area The adhesive has corrosion resistant properties built-in to protect the metal from corrosion. 6. Apply 3/8 to 1/2 inch of Mopar / Fusor #112B to the mounting area of the insert panels. From this point you will have approximately 70 minutes @ 21 °C (70 °F) to apply the adhesive and assemble the components. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 512 Illustration F 7. Use a body filler applicator to smooth the adhesive and to cover all bare metal to prevent conosion. 8. Position the backer panels into place using the clamps and/or screws from the prior dry fit process. 9. You may need to smooth or finesse the adhesive at the bond surface prior to installing the insert/repair panel. 10. Apply a small amount of adhesive to the underside of the insert/repair panel at the bare metal spots to ensure there will be corrosion protection. 11. Secure the insert/repair panel in place tising clamps and/or screws from the dry fit process. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 513 12. Remove all excess adhesive material from the work area. 13. Once the adhesive has achieved handling strength in approximately 2 1/2 hours remove the clamps and/or screws. 14. When the adhesive has reached full cure, if screws were used bevel the screw-holes and prepare the joint and screw holes for the application of waterproof fiber-filled body filler. Complete repair using conventional body filler. 15. Refinish following paint manufacturers recommendations. Hem Flange Corrosion Hem Flange Corrosion Overview: Hem flange corrosion generally starts at the bottom of a down standing hem flange where water can collect. The condition can occur on hoods, liftgates, and door skins. The condition usually begins where the outer panel makes the turn upward to form the hem flange on the inside of the panel. The condition can vary from minor surface corrosion to perforation. The repair process will vaiy based on the severity of the condition. Hem Flange Repair: Overview: When the condition is surface rust at the edge of the hem you would remove the corrosion, and apply a corrosion resistant primer. Seal the hem edge using seam sealer and topcoat following paint suppliers recommendations. A slightly more aggressive corrosion condition may require opening of the hem to remove all the corrosion. Once the hem is opened you must remove all the corrosion and apply a corrosion resistant material to protect the sheet metal. A couple of the most common corrosion resistant primers are acid etch primers and epoxy primers. The adhesive The Chrysler Group recommends for hem repairs contains corosion resistant properties (built in) so no primer is required. Once the corrosion is removed from the hem area apply the Mopar / Fusor #112B adhesive, follow the directions that are supplied with the adhesive. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 514 Move the hem back into place remove any excessive adhesive squeeze-out. After the adhesive has cured finish sand, prime, seam seal and paint. Hem Flange Removal Repair: Overview: In cases where there are parts of the hem missing or the hem is very thin it may be easier to remove the hem completely to achieve an acceptable repair. The outer door skin is bonded to the inner door structure around the perimeter of the door assembly. The hem is applied during the assembly process to hold the inner and outer door panels together until the adhesive is cured using heat from the paint process. Once the adhesive is cured there is no need for a full hem flange. 1. Use a grinder equipped with a 36 grit-grinding disc to remove the hem flange by grinding through the lower edge of the door skin. To do this you must use the grinder so the rotation of the grinding disc moves inward toward the inside of the vehicle at the cutting surface. If the grinding disc moves outward away from the door skin on the cutting edge you will peel the outer door skin away from the inner door causing damage to the skin. 2. Once you have cut through the skin, peel the remaining hem from the inner door. 3. Check the bond between the inner and outer door panels, at the bottom of the door if there are locations that require adhesive bonding use Mopar (part 05083S55AA) / Fusor #112B structural adhesive. Follow the information on the instruction sheet for curing and work time. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Body and Frame > Roof and Associated Components > System Information > Service and Repair > Safety Precautions > Page 515 Illustration H Note: There must be drain holes in the bottom of the door. If you apply adhesive to the bottom of the door make sure to you have a drain hole at the front and rear of the door. 4. finish sand, prime, and topcoat per paint supplier's recommendation. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 525 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 526 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 527 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Technical Service Bulletins: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Driver / Vehicle Information Display Switch: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Technical Service Bulletins: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 533 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Audible Warning Device: > 08-009-11 > Feb > 11 > Recalls for Audible Warning Device: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Audible Warning Device: > 08-009-11 > Feb > 11 > Recalls for Audible Warning Device: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 543 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Audible Warning Device: > 08-009-11 > Feb > 11 > Recalls for Audible Warning Device: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 544 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Audible Warning Device: > 08-009-11 > Feb > 11 > Recalls for Audible Warning Device: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 545 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Driver / Vehicle Information Display Switch: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Driver / Vehicle Information Display Switch: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 551 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Driver / Vehicle Information Display Switch: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 552 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Audible Warning Device > Component Information > Technical Service Bulletins > All Other Service Bulletins for Driver / Vehicle Information Display Switch: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 553 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > Customer Interest for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Driver / Vehicle Information Display Switch: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > Customer Interest for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 562 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Driver / Vehicle Information Display Switch: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Driver / Vehicle Information Display Switch > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Driver / Vehicle Information Display Switch: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 568 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Instrument Cluster / Carrier > Instrument Panel Control Module > Component Information > Technical Service Bulletins > Customer Interest for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Instrument Panel Control Module: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Instrument Cluster / Carrier > Instrument Panel Control Module > Component Information > Technical Service Bulletins > Customer Interest for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 578 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Instrument Cluster / Carrier > Instrument Panel Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Instrument Panel Control Module: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Instrument Cluster / Carrier > Instrument Panel Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 584 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Oil Change Reminder Lamp > Component Information > Service and Repair Oil Change Reminder Lamp: Service and Repair OIL CHANGE INDICATOR - RESET Your vehicle is equipped with an engine oil change indicator system. The "Oil Change Required" message will flash in the EVIC display for approximately 10 seconds after a single chime has sounded to indicate the next scheduled oil change interval. The engine oil change indicator system is duty cycle based, which means the engine oil change interval may fluctuate dependent upon your personal driving style. Unless reset, this message will continue to display each time you turn the ignition switch to the ON/RUN position. To turn off the message temporarily, press and release the Menu button. To reset the oil change indicator system (after performing the scheduled maintenance) perform the following procedure: 1. Turn the ignition switch to the "ON" position (Do not start the engine). 2. Fully depress the accelerator pedal slowly three times within 10 seconds. 3. Turn the ignition switch to the "LOCK" position. NOTE: If the indicator message illuminates when you start the vehicle, the oil change indicator system did not reset. If necessary repeat this procedure. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 596 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 597 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > Recalls: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 598 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Technical Service Bulletins: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Instrument Panel Control Module: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Technical Service Bulletins: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 604 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Parking Assist Warning Indicator: > 08-009-11 > Feb > 11 > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Parking Assist Warning Indicator: > 08-009-11 > Feb > 11 > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 614 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Parking Assist Warning Indicator: > 08-009-11 > Feb > 11 > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 615 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Parking Assist Warning Indicator: > 08-009-11 > Feb > 11 > Recalls for Parking Assist Warning Indicator: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 616 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Instrument Panel Control Module: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime Technical Service Bulletin # L12 Date: 110401 Campaign - Rear Park Assist Chime April 2011 Dealer Service Instructions for: Customer Satisfaction Notification L12 Rear Park Assist Chime Models 2011 (JC) Dodge Journey NOTE: This notification applies only to the above vehicles equipped with 6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010 (MDH 122410). 2011 (LD) Dodge Charger NOTE: This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423). IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will disallow the rear park assist chime from being communicated to the driver. Repair The audio system amplifier software must be reprogrammed (flashed). Parts Information No parts are required to perform this repair. Special Tools The following special tools are required to perform this repair: > NPN wiTECH VCI Pod Kit > NPN Desktop/Laptop Computer > NPN wiTECH Software Completion Reporting and Reimbursement Dealer Notification Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments. Use the labor operation number and time allowance shown. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Instrument Panel Control Module: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 622 NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions. Dealer Notification To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification. Owner Notification and Service Scheduling All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included. Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable. Vehicle Lists, Global Recall System, VIP and Dealer Follow Up All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this notification only and is strictly prohibited from all other use. Additional Information If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services Field Operations Chrysler Group LLC Service Procedure NOTE: wiTECH must be used to perform this recall. This procedure must be performed with software release level 11.03 or higher. If the reprogramming flash for the Amplifier is aborted or interrupted, repeat the procedure. Reprogram the Audio System Amplifier Software: 1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the programming process. Set the battery charger timer (if so equipped) to continuous charge. NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause the programming to be unsuccessful. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage. 2. Connect the wiTECH VCI pod to the vehicle data link connector located under the steering column. 3. Place the ignition in the "RUN" position. 4. Open the wiTECH Diagnostic application. 5. Starting at the "Select Tool" screen, select the row/tool for the wiPOD device you are using. 6. Enter your "User id" and "Password", then select "OK". 7. Select the "Next" tab at the bottom of the screen. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Instrument Panel Control Module: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 623 8. From the "Vehicle View" screen, click on the "AMP" icon. 9. Select "Flash" from the "AMP View" screen. 10. With the cursor over the desired flash file, click the small green arrow button on the right side of the screen. 11. From the "AMP View" screen follow the wiTECH screen instructions to complete the flash. 12. Once the flash is complete click the "OK" button on the "ECU Flash: AMP" pop-up screen. 13. From the "Clear Stored DTCs" pop-up screen, click on the "Clear DTCs" button. 14. After the "Clear Stored DTCs" pop-up screen disappears, verify the part number (displayed at the end of the "Current ECU Flash Number" statement) has been updated to the new part number. If it has been updated, then the flash has been completed successfully. If the flash was interrupted or failed, repeat the reprograming procedure. 15. Turn the ignition to the "OFF" position, remove the wiPOD and battery charger from the vehicle. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Parking Assist Warning Indicator > Component Information > Technical Service Bulletins > All Other Service Bulletins for Instrument Panel Control Module: > L12 > Apr > 11 > Campaign - Rear Park Assist Chime > Page 624 Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > Customer Interest for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Instrument Panel Control Module: Customer Interest Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > Customer Interest for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 634 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled Instrument Panel Control Module: All Technical Service Bulletins Instruments - EVIC Display Is Garbled/Scrambled NUMBER: 08-009-11 GROUP: Electrical DATE: February 23, 2011 HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 11.02 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: EVIC Display Is Garbled Or Scrambled OVERVIEW: This bulletin involves flash reprogramming the Instrument Cluster with new software. MODELS: 2011 (JC) Journey NOTE: This bulletin applies to JC vehicles built prior to January 25, 2011 (MDH 0125XX). SYMPTOM/CONDITION: The EVIC display will appear garbled or scrambled. DIAGNOSIS: If the EVIC display resembles the display in (Fig. 1), perform the Repair Procedure. REPAIR PROCEDURE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Verify the Instrument Cluster is functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding further. 2. Using the wiTECH Diagnostic Application for flashing an Instrument Cluster is made available through the wiTECH Diagnostic Application. For instructions select the "HELP" tab on upper portion of the wiTECH window, then "HELP" CONTENTS. This will open the Welcome to wiTECH Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Relays and Modules - Instrument Panel > Instrument Panel Control Module > Component Information > Technical Service Bulletins > All Technical Service Bulletins for Instrument Panel Control Module: > 08-009-11 > Feb > 11 > Instruments - EVIC Display Is Garbled/Scrambled > Page 640 Help screen were help topics can now selected. 3. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair. Dodge Journey Fwd Workshop Manual (L4-2.4L (2011)) Dodge Workshop Manuals > Instrument Panel, Gauges and Warning Indicators > Tire Monitoring System > System Information > Service and Repair Tire Monitoring System: Service and Repair Perform on of the following to make the system learn the new sensor ID. a. Use the TPM-RKE Analyzer, Special Tool 9936, with the Scan Tool to program the WIN with the tire pressure sensor ID. This is part of the TPM Diagnostic Verification Test. b. Once the vehicle has remained stationary for more than 20 minutes, drive vehicle for a minimum of 10 minutes while maintaining a continuous speed above 15 mph (24 km/h). During this time, the system will learn the new sensor ID. This is part of the TPM Diagnostic Verification Test.