Buick - Envision - Owners Manual - 2020 - 2020

Service Update N192266900 Service Stabilitrak Message Displayed with Stability Control Disabled Release Date: Attention: August 2019 Revision: 00 This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period. Make Model Buick Envision Model Year From To 2020 2020 RPO Description Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition Correction A Service Stabilitrak message may be displayed on the driver information center, setting DTC U0125/U0151. The Electronic Stability Control (ESC) may be disabled during the ignition cycle when the message is displayed but function may return to work properly after vehicle sleep cycle. Dealers are to reprogram the electronic brake control module. Parts No parts are required for this repair. Warranty Information Labor Operation 9104490 9104491 Description Verified Module Software or Calibration Level: Module Is Programmed with Same Level Software or Calibration Electronic Brake Control Module Reprogramming with SPS Labor Time 0.2 Trans. Type ZFAT Net Item N/A 0.3 ZFAT N/A * To avoid warranty transaction rejections, carefully read and follow the instructions below: • The SPS Warranty Claim Code must be accurately entered in the “SPS Warranty Claim Code” field of the transaction. • When more than one Warranty Claim Code is generated for a programming event, it is required to document all Warranty Claim Codes in the “Correction” field on the job card. Dealers must also enter one of the codes in the “SPS Warranty Claim Code” field of the transaction, otherwise the transaction will reject. It is best practice to enter the FINAL code provided by SPS. Warranty Claim Code Information Retrieval If the SPS Warranty Claim Code was not recorded on the Job Card, the code can be retrieved in the SPS system as follows: 1. 2. 3. 4. Open TIS on the computer used to program the vehicle. Select and start SPS. Select Settings. Select the Warranty Claim Code tab. The VIN, Warranty Claim Code and Date/Time will be listed on a roster of recent programming events. If the code is retrievable, dealers should resubmit the transaction making sure to include the code in the SPS Warranty Claim Code field. Service Procedure Note: Carefully read and follow the instructions below. • Ensure the programming tool is equipped with the latest software and is securely connected to the data link connector. If there is an interruption during programming, programming failure or control module damage may occur. • Stable battery voltage is critical during programming. Any fluctuation, spiking, over voltage or loss of voltage will interrupt programming. Install a GM Authorized Programming Support Tool to maintain system voltage. Refer to www.gmdesolutions.com for further information. If not available, connect a fully charged 12 V jumper or booster pack disconnected from the AC voltage supply. DO NOT connect a battery charger. Copyright 2019 General Motors. All Rights Reserved. Page 1 of 3 Service Update N192266900 Service Stabilitrak Message Displayed with Stability Control Disabled • Turn OFF or disable systems that may put a load on the vehicles battery such as; interior lights, exterior lights (including daytime running lights), HVAC, radio, etc. • Clear DTCs after programming is complete. Clearing powertrain DTCs will set the Inspection/Maintenance (I/M) system status indicators to NO. 5164840 Note: If the Same Calibration/Software Warning is noted on the SPS Summary screen, record the warranty claim code (WCC) and select OK and follow screen instructions. After a successful programming event, the WCC is located in the Service Programming System dialogue box of the SPS Summary screen. No further action is required. Refer to the Warranty section of the bulletin. 1. Reprogram the Electronic Brake Control Module. Refer to K17 Electronic Brake Control Module: Programming and Setup in SI. 5164843 2. Record SPS Warranty Claim Code on job card for warranty transaction submission. Dealer Responsibility Whenever a vehicle subject to this service update enters your vehicle inventory or is in your facility for service in the future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be sure the service update correction has been made before selling or releasing the vehicle. All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers' possession and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose. Page 2 of 3 Service Update N192266900 Service Stabilitrak Message Displayed with Stability Control Disabled All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification Page 3 of 3 GLOBAL SAFETY FIELD INVESTIGATIONS DCS5114 URGENT - DISTRIBUTE IMMEDIATELY Date: August 13, 2019 Subject: N192266900 - Service Update Service Stabilitrak Message Displayed with Stability Control Disabled Models: 2020 Buick Envision To: All General Motors Dealers General Motors is releasing Service Update N192266900 today. The total estimated number of vehicles involved is approximately 12,000. These vehicles are currently in transit arriving from overseas, and we are anticipating arrivals between now and October. Please see the attached bulletin for details. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated August 13, 2019. A list of involved vehicles in dealer new inventory is attached to this message. Please hold all warranty transactions until IVH has been updated. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS